Delivery & Returns

Delivery Information

- Orders Under £100 - £4.95

- Orders Over £100 - £8.95

Delivery Schedule

Orders received before 2pm are normally shipped the same day.

We have a vast selection of goods, although if your item is not in stock, we will back order it for you. You will always be emailed with the option to choose an alternative or cancel your order if you would rather not wait.

UK Mainland Shipping Guide

Orders under £20 – Royal Mail 1st Class Post - £4.95

Orders Between £20-£100 – Courier 1-2 Day - £4.95

Orders Over £100 – Courier 1-2 Day – £8.95

Returns

Should you be unhappy with your purchase goods can be returned within 14 days of receipt. This does not apply to products where hygiene is concerned and product seals have been broken. Reeds, mouthpieces, pipes & chanters are unreturnable. 

You must then return the goods at your own expense. Goods must be returned in the original packaging and condition.

If the goods are faulty or not what was ordered, please contact us within 7 days of receipt of goods and we will arrange return at our own expense.